At Roe Vintage, we want you to be completely satisfied with your purchase.
However, if for any reason you are not satisfied, we have a flexible refund and return policy in place.

Refunds:

We offer a full refund within 30 days of the original purchase date if you are not satisfied with your purchase.
The item(s) must be returned in its original condition and packaging, and the original receipt or proof of purchase must be provided.

Returns:

If you wish to return an item, you have 30 days from the original purchase date to do so.
The item(s) must be in its original condition and packaging, and the original receipt or proof of purchase must be provided.
If you are returning an item because it is damaged or defective, please contact us immediately, and we will work with you to resolve the issue.

Returns Adress:
Roe Vintage
12 Hitchman Court
Leamington Spa
CV313QP

Exchange:

Due to the nature of vintage clothing and the fact that many of our products are one-off collector’s items and rare, we cannot offer an exchange.
Consideration will be given to items of a similar brand, look and feel and condition.

Shipping:

Please note that the customer is responsible for all shipping costs associated with returning or exchanging an item.
We recommend that you use a trackable shipping method to ensure that your package arrives safely.

Sale Items:

Sale items are final sales and are not eligible for refunds or exchanges unless they are damaged or defective.

Custom Orders:

Custom orders are final sales and are not eligible for refunds or exchanges unless they are damaged or defective.
We reserve the right to refuse a refund or exchange if the item(s) returned are not in their original condition or if the original receipt or proof of purchase is not provided.

If you have any questions about our refund and returns policy, please contact us on the form below.